Paypal MasterCard Visa Amex Discover Echeck


Shopping Cart


Frequently Asked Questions
Q: What is the difference between Brands and Generics? Why do people prefer Generics?
A:

Generics are usually priced up to 80 percent less than equivalent brand-name versions. Why? Because brand-name drugs invest large amounts of money to advertise and persuade you to buy their product, Because generic manufacturers spend less on advertising and product development and because generic versions of the same medication create competition and competition can drive prices down (Source: US Food and Drug Administration).

 
Q: What forms of payment do you accept?
A:

E.D & Health accepts all major credit cards and Paypal.

 
Q: I want to order more than 1 medication at once? Can I do so?
A:

Yes it is possible. We can ship different medications ordered by you in a sinble parcel.

 
Q: When do I get my order?
A:

When the payment is confirmed by the bank, your order status transforms to “Pending”. Once the doctor approves your prescription, your order becomes “Approved”. All the orders are shipped within 1–2 business days. You should allow 5 – 9 days excl. weekends for a Fast shipping (express mail) and 14 – 21 days excl. weekends for a Standard shipping (regular mail). We do not have next day delivery.

 
Q: How can I track the number of my order?
A:

The orders sent via Regular Air Mail are not tracked, they have only the reference number, which doesn’t allow to trace the package. The orders sent via Fast Mail Service have tracking numbers and you may trace your shipment steps online from your personal space.

 
Q: How will the package arrive? Will people be able to tell its contents?
A:

All packages are shipped in plain packaging to protect your privacy. And we do not mention any costs on the package as well.

 
Q: What should I do if I don't receive my order on time?
A:

This kind of problem is relevant only if the package stocks at the custom house of your country. In this extra situation it is advised to contact E.D & Health support without delay by emailing us. We will reply you in couple of hours about the status of your parcel. If the parcel is stuck in the customs of your country, then we will re-ship a new parcel with your medication FREE OF COST.

 
Q: I've made an order, but didn't get any confirmation, why is that?
A:

We always confirm our customers about their order status changes via email, but some emails could be failed because of the customer’s anti-spam security. In such cases, you need to pass the authorization process via our website and see the status of your order in your private zone. If there is still a problem with confirmation, E.D & Health support is open for any of your questions.

 
Q: I have made an order but changed my mind; can I get my money back?
A:

Yes. Please Contact Us and we will glady refund your payment.

 
Q: Can you ship to my country?
A:

There are many countries we ship to, so we don't include the list here. Please try to make an order and the system will show you if we ship to your country or not.

 
Q: Will you accept my insurance?
A:

We are unable to process a claim directly with your insurance company.

 
Q: What is your return policy?
A:

We will refund you your money back as long as the products are unopened and seals are still intact.

 



Privacy Policy | ©2013 E.D & Health. All Rights Reserved.

http://www.hotdoodle.com, HotDoodle™ Custom Web Design and Quality Affordable Website Designers for Small Businesses and Professionals
Powered by http://www.hotdoodle.com, HotDoodle™ Custom Web Design and Quality Affordable Website Designers for Small Businesses and Professionals
Hypnosis Website Design Templates and Hypnosis Site Designers Site Map